Support

How can we help?

Choose the topic that fits best, describe what you need, and we will reply by email.

We usually reply within 1 business day.

Prefer direct email?

You can always contact us directly if you do not want to use the form.

Need to update salon settings?

Some administrative functions are available only in the Honey web app.

Please sign in to the web app to manage them.

Need setup guidance first?

If you are setting up Honey or looking for walkthroughs, the onboarding portal is the fastest place to start.

To help us solve it faster

Choose the closest topic so your message lands with the right context.

Include your salon or business name if your question is account-related.

For bug reports, describe what happened, what you expected, and the steps to reproduce it.

Send a request

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